Online Process

Save Time Do It Online

At BMW of San Rafael, we are committed to doing everything possible to protect the health of our customers and our team members.

While our physical showrooms remain closed, we have a variety of available channels for our customers with essential sales requests and the need to purchase or lease a new or pre-owned vehicle safely.

Virtual Showroom

You can shop our inventory of new, Certified Pre-Owned and pre-owned vehicles online 24/7 from your smartphone, tablet or desktop. Explore pricing, finance and lease options or even complete your credit application.

Communication

Our Sales Management team is available during business hours by phone at (415) 549-9020. We have a number of different options available for communication, in addition to a phone call, including video calls and text messaging.

Vehicle Presentation

We're happy to provide a video tour of any one of our new or pre-owned vehicles live on one of the available video platforms mentioned above, on YouTube or sent to you via email.

Test Drive

Find a vehicle you'd like to drive? We can arrange to have your vehicle ready at the dealership, completely sanitized and ready for your  test drive.

Trade-In Valuation

We can determine trade-in value for your current vehicle, while you drive ours or virtually prior to arrival. We constantly monitor the market with leading software to make sure our offer is fair and compatible.

Documentation & Vehicle Pick-Up

99% of the paperwork required in purchase or lease can be reviewed and signed electronically. Your fully sanitized vehicle will be ready for pick up with all social distancing protocols during a private appointment at your dealership.